ABOUT US

ABOUT US

Our goal is to make your life easier.  We have developed this site as a tool for you to help narrow down the massive selection of products available to you.  The site is designed and presented by the AOK Marketing Group.  AOK Marketing Group is celebrating it’s 12th year in the promotional business (established in 1999) with hundreds of satisfied customers.

OUR DEDICATION TO CUSTOMER SERVICE IS SECOND-TO-NONE!

Got a question about a product? Give us a call! One of our Promotional Experts will be more than happy to assist you. Not sure about the difference between a mug and a tumbler, or ball point versus roller ball pens?  Not to worry, that’s what we’re here for!  Give us a call!

OUR #2 ASSET ... WE ONLY WORK WITH THE BEST IMPRINTERS AND MANUFACTURERS

In order to have product displayed on our site, our manufacturers must pass stringent quality control, service, and problem resolution standards.  Accuracy and speed is very important to us when sourcing product, and we demand nothing less than absolute industry leading quality.

Thinking of ordering from us? It's so easy we give you 3 options:

Search for products from the categories on the left, add to cart and submit quote or information request and one of our agents will call you right away.
Submit an order by searching for product and uploading your logo, and we'll take care of the rest.
Call us toll free at 1.888.566.2577 and let us do all the work for you!

Remember ... we're only a phone call away!


Our Services
Promotional Sourcing
With over 800,000 products available domestically and internationally, the perfect item for your promotion is out there, and we’ll find it for you! 

Compliance Double Check
For example: Have you heard about BPA (bisphenol-A)?  What does that symbol on the bottom of my mug mean?  Are plastic mugs safe?  What about lead paint? 

NOT TO WORRY!  We take all the worry out of promotional items for you, and supply you with all the supporting documentation you need!

Unique Decorating Methods
Do you have a difficult to reproduce logo or do you have to adhere to strict brand standards guidelines and Pantone colours?  We can help!  Let us know your challenges and we’ll find a great solution for you!

Our Guarantees!
AOK Marketing Group is setting the standard for service in the industry, and we guarantee everything we do with our 3 product guarantees:

1. Free Goods Price Match Guarantee!
Our competitor’s price is our price!  All you have to do is send us our competitor’s quote or URL and we will match any competitor’s price and give you 5% more product for free! 
2. On-Time Shipment or your order is free!
If we miss our confirmed ship date, you don’t pay!
3. Satisfaction Guaranteed!
The product you order will be delivered exactly as you approve it or we will return your order, refund your money, or credit your account!

FAQ
How do I get a free quote?
There are two ways to get a free quote. The first and quickest is to search for product, add product to your cart, and submit it for a no-obligation quote.  We will contact you shortly after to discuss it. The second way is to call our toll free number and ask one of our friendly customer service reps.

How long will it take to receive my quote?
In some cases as quickly as 15 minutes. With more difficult projects we will call you and let you know we received your information and will get it back to you within twenty-four hours.

Who are your manufacturers and suppliers?
Our manufacturers and suppliers are mainly North American based reputable companies that have undergone numerous quality checks and service audits.  We only work with the biggest, best, and most established suppliers in the marketplace, and this translates into peace of mind for you.  Narrowing down our supplier base also enables us to pass on tremendous savings to you due to our purchasing power.

Where are you located?
We have two offices to serve you.  One based in Toronto, Ontario, Canada, and the other in Manhattan, New York, USA.

What if I’m not satisfied with the work that was done for me?
You will be, we guarantee it!  We are so sure; we actually offer industry leading guarantees:
1. Free Goods Price Match Guarantee!
Our competitor’s price is our price!  All you have to do is send us our competitor’s quote or URL and we will match any competitor’s price and give you 5% more product for free! 
2. On-Time Shipment or your order is free!
If we miss our confirmed ship date, you don’t pay!
3. Satisfaction Guaranteed!
The product you order will be delivered exactly as you approve it or we will return your order, refund your money, or credit your account!

If there is a problem, the first thing you should do is contact our office and let us know exactly what you did not like about the service. We’ll work with you to correct the situation and make you a long-term business client.  

Where do you ship from?
In order to help save our environment, we believe that wherever possible we should reuse boxes, reduce freight and eliminate waste.  Thus the majority of the time we will ship to you direct from the manufacturer in reinforced boxes.  If you require special handling, kitting, or other assembly, we will ship from our Mississauga Ontario warehouse or our Philadelphia, Pennsylvania warehouse.

How long have you been in business?
The AOK Marketing group was founded in 1999, and has been celebrated as one of the fastest growing companies in North America.  Please go to our home page for a selection of clients we have had the pleasure of serving over the years.

Contact us:

CANADA Richview Square | 250 Wincott Drive, P.O. Box 18535 | Toronto, Ontario, Canada M9R 4C8
TOLL FREE 855-544-4438 | LOCAL 416-739-5100
 

Thanks for taking the time and we look forward to working with you!

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